Terms of Use
Terms of Use
Last Updated: October 2025
Welcome to relaxfits.com (“we”, “us”, “our” or “Relax Fits”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from relaxfits.com. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our website.
Please read these Terms carefully before making any purchase. They outline the rules, rights, and obligations between you (“you,” “your,” or “customer”) and RelaxFits.com regarding the use of our online store, services, and content.
Company Information
relaxfits.com is an online retail store offering a wide range of incontinence products designed to promote comfort, hygiene, and confidence. We operate under the brand name Relaxfits and sell products directly through our website, www.relaxfits.com.
If you have questions or need assistance, you can contact us at:
Email: support@relaxfits.com
Acceptance of Terms
By using our website, registering an account, or purchasing any product from relaxfits.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of our website after any updates constitutes acceptance of the new Terms.
Eligibility
To make a purchase on relaxfits.com, you must be at least 18 years old or the legal age of majority in your jurisdiction. By placing an order, you confirm that you meet this requirement and that all information you provide is accurate and complete.
Account Registration
Creating an account on relaxfits.com allows you to manage orders, save shipping details, and access exclusive offers. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You agree to:
- Provide accurate and up-to-date information.
- Immediately notify us of any unauthorized use of your account.
- Not use another person’s account without permission.
We reserve the right to suspend or terminate any account found to be in violation of these Terms or used for fraudulent or abusive purposes.
Product Information
relaxfits.com strives to provide accurate descriptions, pricing, and images for all products listed on our website. However, we do not guarantee that product descriptions, photographs, or other content are entirely error-free or always up-to-date.
Product packaging, colors, or design may vary slightly from the images shown on the website due to manufacturing updates or screen display differences.
We reserve the right to modify or discontinue any product at any time without prior notice.
Orders and Payment
When you place an order on relaxfits.com, you are making an offer to purchase the selected products under these Terms. We reserve the right to accept or reject any order for any reason, including stock availability, payment verification, or potential fraud.
Payment must be made at the time of purchase using one of the accepted payment methods displayed at checkout, such as credit/debit cards or other secure online payment systems.
All prices listed on our website are in U.S. Dollars (USD) unless otherwise specified, and they include applicable taxes unless stated otherwise. Shipping costs will be calculated and displayed at checkout before completing your order.
You will receive an order confirmation via email after successful payment. This email serves as an acknowledgment but not a guarantee of product availability. If any item is unavailable after placing your order, we will contact you to offer a replacement or issue a full refund.
Shipping and Delivery
relaxfits.com offers fast and discreet shipping to ensure customer privacy and satisfaction. Shipping times and costs vary depending on your location and chosen delivery method. Estimated delivery times are provided at checkout but may vary due to unforeseen circumstances such as weather delays or carrier issues.
Once your order has been shipped, you will receive a tracking number via email. We are not responsible for delays caused by courier services or incorrect shipping addresses provided by customers.
Ownership of the goods passes to you once the order has been delivered to the specified address.
Returns, Refunds, and Exchanges
Because of the personal and hygienic nature of incontinence products, we maintain a strict no-return policy for opened or used items. However, unopened and unused items may be eligible for return within 14 days of delivery.
To qualify for a return, products must be in their original packaging, unused, and accompanied by proof of purchase. You must contact our customer support team at support@relaxfits.com before returning any items.
Once we receive and inspect your return, we will notify you about the approval or rejection of your refund. Approved refunds will be issued to your original payment method within a reasonable period. Shipping fees are non-refundable.
If the product arrives damaged or incorrect, please notify us within 48 hours of delivery. We will arrange a replacement or refund at no extra cost to you. Please check our Return and Refund Policy
Privacy and Data Protection
Your privacy is important to us. Any personal data collected during your visit or purchase on relaxfits.com is handled in accordance with our Privacy Policy. We use secure encryption and trusted payment gateways to protect your sensitive information.
By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.
Intellectual Property
All content on relaxfits.com, including text, images, product descriptions, logos, graphics, and website design, is the property of relaxfits.com and protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, or use any content from our website for commercial purposes without our prior written consent. Unauthorized use of our intellectual property may result in legal action.
Prohibited Uses
You agree not to use our website for any unlawful purpose or in a way that could harm relaxfits.com or other users. Prohibited activities include, but are not limited to:
- Attempting to hack, damage, or interfere with the website’s functionality.
- Submitting false or misleading information.
- Impersonating another person or misrepresenting your identity.
- Engaging in fraudulent payment activity.
- Uploading malicious software or viruses.
Violation of these rules may result in suspension or permanent termination of your access to the website.
Limitation of Liability
relaxfits.com strives to ensure the accuracy and reliability of all information on our website. However, we make no warranties or representations, express or implied, about the completeness, accuracy, reliability, or suitability of our products or website content.
To the fullest extent permitted by law, RelaxFits.com, its owners, employees, or affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claim relating to a product purchase is limited to the amount you paid for that specific product.
Disclaimer of Warranties
All products sold on relaxfits.com are provided “as is” and “as available,” without warranties of any kind, unless otherwise stated by the manufacturer. We do not guarantee that our website will always be available, uninterrupted, or error-free.
While we ensure quality and safety, we are not responsible for any reactions, allergies, or health outcomes resulting from product use. Customers should consult a healthcare professional before using any medical or hygiene product if they have specific medical conditions.
Indemnification
You agree to indemnify and hold harmless relaxfits.com, its employees, agents, partners, and affiliates from any claims, damages, losses, liabilities, or expenses arising from your use of our website, violation of these Terms, or infringement of any third-party rights.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United States of America and, where applicable, the State of Delaware. Any disputes arising from your use of relaxfits.com shall be subject to the exclusive jurisdiction of the courts in Delaware, USA.
If you access our website from outside the USA, you are responsible for complying with local laws applicable in your country.
Termination
We reserve the right to terminate or suspend your access to the website without notice if we believe you have violated these Terms or engaged in fraudulent or abusive activity.
Upon termination, your right to use the website will immediately cease, but provisions relating to intellectual property, liability, and governing law will remain in effect.
If you access our website from outside the USA, you are responsible for complying with local laws applicable in your country.
Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and relaxfits.com regarding your use of our website and supersede any prior agreements or understandings.
If you have any questions about this Terms of Use page or our practices, please contact us.
Thank you for trusting us with your personal information. We are committed to protecting your privacy as you enjoy shopping for your favorite Incontinence Products with us.